Privacy Policy

The contents of the Municipal Services Project (MSP) website are provided for informational and educational purposes only. The material on this website may be used and reproduced for non-commercial, personal or educational purposes provided that it is not modified and that you do not delete any copyrights and other legal or proprietary notices contained therein.

Personal Data

The Municipal Services Project respects your right to privacy. Any personal information you provide is known only by the Municipal Services Project and you, unless we state otherwise at the time of collecting the data. The only personal data we collect is the information you provide when you sign up or create a profile to access a specific feature of the website (e.g. discussion forum, uploading resources) or if you contact us. You are free to edit or delete any personal information within your profile at any time. If you choose to provide us with personal information in an email we will use that information to respond to your messages. Messages sent by email can be intercepted on the internet by third parties unrelated to the project, as is the case with any email communication. If you are concerned about sending your personal information by email you can contact us by another method (such as fax). All information is kept as secure as possible. The MSP does not collect personal information for commercial, marketing, or distribution to private organizations. Any personal information you share with us will be kept confidential unless explicitly stated at the time of collection or if you give us permission to share that information with the public. The only exception is if the Municipal Services Project is required to release information by law, in which case we will still seek to inform you.

External Links

This web privacy statement does not apply to external links listed on our site. We are not responsible for the accuracy or nature of the content or policies of these organizations. You should examine each site's privacy policy and disclaimer and make your own decisions about using the websites.

Third Party Content

While we monitor what is uploaded to our website, the Municipal Services Project is not responsible for the accuracy or appropriateness of third-party content posted on its website. If you are concerned or have questions about material uploaded to the MSP website, please email This email address is being protected from spambots. You need JavaScript enabled to view it..

Traffic Data

On the website, MSP tracks non-personal statistical information about visits to the website. This includes IP address (your computer’s unique signature), your browser (e.g. Firefox), your location (e.g. Kingston, Ontario) and the pages you visit. This is done through the use of ‘cookies’ which are small files placed on your computer which tracks your use of the site and allows us to recognize when you return to the site. These cookies and tracking of website visits are operated by Google Analytics, a web analytics service provided by Google. The information generated by the cookies about your use of the website will be transmitted to and stored by Google on servers in the United States. This traffic data information is collected with the sole purpose of improving the website and our communications and is not in any way linked or related to any personal data that you provide. You can find out more about the privacy implications of cookies at undefined. You can also disable cookies at any time although this may affect the functionality of the website for you. By using this website, you consent to the processing of data about you by Google Analytics. This policy may be updated at any time so please check back from time to time. If you have any questions about our privacy policy and terms of use, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.. This policy was developed using material from Queen’s University Access and Privacy Website, McMaster University’s Notice of Disclaimer and Terms of Use and the Transnational Institute’s privacy policy.